Refund Policy

With our unlimited Revision and Amendment Policy, you may adjust your instructions (including your topic description, academic level, formatting style, etc) or add any additional instructions free of charge through your Students Area to fulfill your complete requirements with 100% satisfaction.

However, in case of any dissatisfaction from any product or service provided by our company, you can submit a refund request within five days of your order completion. However, it shall be assumed between both parties that you are satisfied with your order if a refund request is not received within 120 hours.
In case of duplicate charging due to processing error, you would be immediately refunded for full amount.
In case we are unable to fulfill any special writing requirements and your order cannot be completed by our writers, we will refund your complete order amount.

If required, you may cancel your order any time prior to the order fulfillment as per the chart below.

*Please note all refund percentages are inclusive of 5% processing fee.
Customer Area
The Customer Area available is a convenient way to communicate. It is the sole responsibility of you the customer to check the customer area to address any queries, concerns, or additional instructions required by the writer.  Not checking or using the Customer Area frequently shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.

Clear and on time Instructions
Working directly from your initial guidelines, we require them to be clear and precise and on time. Following is our timeline required to be certain that you fulfill with the policies and procedures regarding the on time submission of your guidelines and instructions. Not able to meet the below listed schedule would result in violation of the terms of Service and forfeits any claim to the implied guarantee or warranty.

All refund requests should be communicated to the support department. UK Essays , based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case by case basis. 

How to claim your refund

To assure your refund request is approved, please make sure you meet the following requirements:
1. Claim your refund, specifying your concern by contacting us via any of the following four modes:

1. Customer Area
2. Live Chat. Click here to start chat now
3. Email. Click here to send us an email for a prompt response

2. We will try to resolve your concern by virtue of our revision policy immediately or else will send you a refund request approval response email from our refund department.

3. You will be required to discard your paper including all revisions and amendments received from the company.
After the refund, your paper rights would be obtained by UK Essays and you would not be able to display any version of the paper sent by company. Let us also specify that:
   1. Since the paper rights would now be transferred to the company, the company reserves the right to reuse the research work of the paper. 

   2.   Working with the world`s leading plagiarism detecting organization UK Essays would share Copyright Acquisition information for the refunded paper, that would restrict the paper to be used as a custom written student paper in the future.

Papers that are not written/ re-written by us will not be scanned for plagiarism that includes editing, proofreading, formatting services. We shall not refund any amount in the event that any such paper is considered to be plagiarized.
If you have any questions or concerns about our Refund Policy, please contact us by clicking here.